I stayed one night at the DoubleTree by Hilton Krakow for a two-day conference and was very impressed. The room was outstanding — spacious, spotless, with a roomy bathroom and a wonderfully comfortable bed. Service was excellent as well; staff kindly let me check in at 9am, which was a huge help. The only drawbacks were the location, which is a bit far from Krakow’s main attractions (though there are some good local restaurants nearby), and the conference space being in the underground level, which felt a little enclosed despite being perfectly functional. Overall, for comfort and service this hotel is hard to beat, and I would highly recommend it for anyone visiting Krakow. Btw, room service in the morning was absolutely delicious.
fenerbahcemania
家庭出遊
家庭連通房
入住於2025年07月
4.7
很棒
評價於:2025年07月05日
Everthing was excellent. We loved the 2 night stay here. There could be water dispensers at the xommon places like in Doubletree Hilton WROCLAW. THANKS FOR EVERYTHING.
Gine Guy
商務出差
特大床房
入住於2025年02月
5.0
超讚
評價於:2025年03月25日
Thank you for such a lovely and comfy stay with the outstanding service from the receptionists to the maids, the chefs, the staff, and the mechanic. All my needs and wants fully served perfectly. See you my second home in Krakow❤️❤️❤️
訪客用戶
家庭出遊
特大床房
入住於2025年08月
5.0
超讚
評價於:2025年08月11日
Pełen profesjonalizm, miła obsługa, bardzo dobry standard hotelu.
訪客用戶
夫妻/情侶出遊
特大床房(帶梳化床)
入住於2025年02月
5.0
超讚
評價於:2025年02月26日
Jak zwykle wszystko super, hotel zarezerwowany z minuty na minutę po fakcie że w ac Mariott był nieczynny basen i dowiedziałam się przy recepcji o tym fakcie.. kolejny raz i kolejny raz wszystko ok. A sauna parowa jest tak gorąca że nigdy nie byłam w lepszej.. ludzie troszkę się nie dostosowywują do strefy beztekstylnej w saunach ale to nie wina hotelu
訪客用戶
商務出差
特大床房
入住於2024年12月
1.7
評價於:2024年12月31日
Sadly, I am forced to post this review since the hotel staff never got back to me to clarify why my room was in shambles.
So let's start off with the good. The hotel is located in a quiet, relatively close to the center area. The staff were kind, especially the restaurant/ bar folks. It was the second day of Christmas, and they were super helpful and sweet. The standard room beds were comfy, and the decor did not look tired.
If traveling by car, make sure that you are aware of the parking fee (not much street parking near the hotel).
Sadly, that's all the nice things I can say.
The bad: we were greeted by a wood screw hidden in the carpet. Luckily, it only punctured a hole in my slippers, not my foot.
The shower riser rail made an awful clunk falling down after I took a shower. All I can say is, luckily, it didn't break the glass (sarcastically guess maintenance had the year off).
The last one really is the worst and really boils the blood in my veins. The towel had some brown skid mark looking streak ( i will leave you to your own conclusions, dear reader, but one can't help and let their mind run wild... bathroom toilet towel.... All I said is thank God I opened up my towel before taking a shower!
Seriously sad that the checkin staff told me the shift manager at first wasn't in (later, when I was in a hurry to check out somehow they could be summoned) but they will get back to me after I send them my email and phone#.
Lesson learnt, you try to be cordial kind and you get ignored. I should have called The State Sanitary Inspectorate to investigate the brown stuff on the towel.
Vale rio
獨自出遊
雙床房
入住於2025年04月
5.0
超讚
評價於:2025年04月18日
Il migliore in tutta Cracovia ! Consiglio
訪客用戶
好友出遊
雙床房
入住於2025年07月
4.7
很棒
評價於:2025年07月28日
Hotel czyściutki, Obsługa na najwyższym poziomie, miła uprzejma, profesjonalna. Pokoje nowe czyste przestronne
Umiejscowienie hotelu troszkę daleko na wycieczki piesze ale cisza i spokój.
Co ważne parking posiadający wystarczającą ilość miejsc parkingowych
kilho1995
商務出差
特大床房(帶梳化床)
入住於2024年09月
5.0
超讚
評價於:2024年10月17日
이 호텔은 위치가 매우 좋고 주요 관광지와 접근성이 뛰어납니다. 객실은 깔끔하고 안락하며, 직원들도 친절하고 서비스가 훌륭했습니다. 조식은 다양하고 맛있었지만, 일부 객실의 방음이 다소 아쉬웠습니다. 전체적으로 만족스러운 경험이었고, 다시 방문하고 싶습니다.
cool_dude
夫妻/情侶出遊
雙床房
入住於2024年09月
4.2
很好
評價於:2024年10月18日
If you are on a short 訂房網站 to Krakow, this is the best hotel to be at. First of all warm welcome at the reception, welcoming staff, freshly baked cookies with aroma, delicious apples if you are hungry. Everything is so perfect, i will consider again if i want to stay.
訪客用戶
商務出差 特大床房
入住於2025年09月
4.2
很好
評價於:2025年09月27日
I stayed one night at the DoubleTree by Hilton Krakow for a two-day conference and was very impressed. The room was outstanding — spacious, spotless, with a roomy bathroom and a wonderfully comfortable bed. Service was excellent as well; staff kindly let me check in at 9am, which was a huge help. The only drawbacks were the location, which is a bit far from Krakow’s main attractions (though there are some good local restaurants nearby), and the conference space being in the underground level, which felt a little enclosed despite being perfectly functional. Overall, for comfort and service this hotel is hard to beat, and I would highly recommend it for anyone visiting Krakow. Btw, room service in the morning was absolutely delicious.
fenerbahcemania
家庭出遊 家庭連通房
入住於2025年07月
4.7
很棒
評價於:2025年07月05日
Everthing was excellent. We loved the 2 night stay here. There could be water dispensers at the xommon places like in Doubletree Hilton WROCLAW. THANKS FOR EVERYTHING.
Gine Guy
商務出差 特大床房
入住於2025年02月
5.0
超讚
評價於:2025年03月25日
Thank you for such a lovely and comfy stay with the outstanding service from the receptionists to the maids, the chefs, the staff, and the mechanic. All my needs and wants fully served perfectly. See you my second home in Krakow❤️❤️❤️
訪客用戶
家庭出遊 特大床房
入住於2025年08月
5.0
超讚
評價於:2025年08月11日
Pełen profesjonalizm, miła obsługa, bardzo dobry standard hotelu.
訪客用戶
夫妻/情侶出遊 特大床房(帶梳化床)
入住於2025年02月
5.0
超讚
評價於:2025年02月26日
Jak zwykle wszystko super, hotel zarezerwowany z minuty na minutę po fakcie że w ac Mariott był nieczynny basen i dowiedziałam się przy recepcji o tym fakcie.. kolejny raz i kolejny raz wszystko ok. A sauna parowa jest tak gorąca że nigdy nie byłam w lepszej.. ludzie troszkę się nie dostosowywują do strefy beztekstylnej w saunach ale to nie wina hotelu
訪客用戶
商務出差 特大床房
入住於2024年12月
1.7
評價於:2024年12月31日
Sadly, I am forced to post this review since the hotel staff never got back to me to clarify why my room was in shambles.
So let's start off with the good. The hotel is located in a quiet, relatively close to the center area. The staff were kind, especially the restaurant/ bar folks. It was the second day of Christmas, and they were super helpful and sweet. The standard room beds were comfy, and the decor did not look tired.
If traveling by car, make sure that you are aware of the parking fee (not much street parking near the hotel).
Sadly, that's all the nice things I can say.
The bad: we were greeted by a wood screw hidden in the carpet. Luckily, it only punctured a hole in my slippers, not my foot.
The shower riser rail made an awful clunk falling down after I took a shower. All I can say is, luckily, it didn't break the glass (sarcastically guess maintenance had the year off).
The last one really is the worst and really boils the blood in my veins. The towel had some brown skid mark looking streak ( i will leave you to your own conclusions, dear reader, but one can't help and let their mind run wild... bathroom toilet towel.... All I said is thank God I opened up my towel before taking a shower!
Seriously sad that the checkin staff told me the shift manager at first wasn't in (later, when I was in a hurry to check out somehow they could be summoned) but they will get back to me after I send them my email and phone#.
Lesson learnt, you try to be cordial kind and you get ignored. I should have called The State Sanitary Inspectorate to investigate the brown stuff on the towel.
Vale rio
獨自出遊 雙床房
入住於2025年04月
5.0
超讚
評價於:2025年04月18日
Il migliore in tutta Cracovia ! Consiglio
訪客用戶
好友出遊 雙床房
入住於2025年07月
4.7
很棒
評價於:2025年07月28日
Hotel czyściutki, Obsługa na najwyższym poziomie, miła uprzejma, profesjonalna. Pokoje nowe czyste przestronne
Umiejscowienie hotelu troszkę daleko na wycieczki piesze ale cisza i spokój.
Co ważne parking posiadający wystarczającą ilość miejsc parkingowych
kilho1995
商務出差 特大床房(帶梳化床)
入住於2024年09月
5.0
超讚
評價於:2024年10月17日
이 호텔은 위치가 매우 좋고 주요 관광지와 접근성이 뛰어납니다. 객실은 깔끔하고 안락하며, 직원들도 친절하고 서비스가 훌륭했습니다. 조식은 다양하고 맛있었지만, 일부 객실의 방음이 다소 아쉬웠습니다. 전체적으로 만족스러운 경험이었고, 다시 방문하고 싶습니다.
cool_dude
夫妻/情侶出遊 雙床房
入住於2024年09月
4.2
很好
評價於:2024年10月18日
If you are on a short 訂房網站 to Krakow, this is the best hotel to be at. First of all warm welcome at the reception, welcoming staff, freshly baked cookies with aroma, delicious apples if you are hungry. Everything is so perfect, i will consider again if i want to stay.
訪客用戶
商務出差
特大床房
入住於2025年09月
fenerbahcemania
家庭出遊
家庭連通房
入住於2025年07月
Gine Guy
商務出差
特大床房
入住於2025年02月
訪客用戶
家庭出遊
特大床房
入住於2025年08月
訪客用戶
夫妻/情侶出遊
特大床房(帶梳化床)
入住於2025年02月
訪客用戶
商務出差
特大床房
入住於2024年12月
Vale rio
獨自出遊
雙床房
入住於2025年04月
訪客用戶
好友出遊
雙床房
入住於2025年07月
kilho1995
商務出差
特大床房(帶梳化床)
入住於2024年09月
cool_dude
夫妻/情侶出遊
雙床房
入住於2024年09月
訪客用戶
商務出差 特大床房
入住於2025年09月
fenerbahcemania
家庭出遊 家庭連通房
入住於2025年07月
Gine Guy
商務出差 特大床房
入住於2025年02月
訪客用戶
家庭出遊 特大床房
入住於2025年08月
訪客用戶
夫妻/情侶出遊 特大床房(帶梳化床)
入住於2025年02月
訪客用戶
商務出差 特大床房
入住於2024年12月
Vale rio
獨自出遊 雙床房
入住於2025年04月
訪客用戶
好友出遊 雙床房
入住於2025年07月
kilho1995
商務出差 特大床房(帶梳化床)
入住於2024年09月
cool_dude
夫妻/情侶出遊 雙床房
入住於2024年09月